Online
Students & Parents
Tutors
Popular Topics: Students
Popular Topics: Tutors
Online
Getting Started (Tutors)
- How do I get certified for online lessons?
- Is the online tool free to use?
- How should I prepare for my first online lesson?
- Why should I schedule my online lessons on Wyzant?
- How can I help students prepare for their first online lesson?
- Do tutors and students see the same thing in the online tool?
Getting More Students (Tutors)
Online Video Tutorials
Online FAQs
- Why can't I become approved to tutor online?
- How do I join my lesson? (Students)
- How many pages can I upload to the whiteboard?
- What do I do if the audio stops working during my lesson?
- What do I do if the video stops working during my lesson?
- How do I use the text editor?
Students & Parents
Mobile Apps
- Can I download the app to my tablet (iPad, etc.)?
- Why should I use push notifications?
- How do I share an attachment with my tutor through the app?
- How do I communicate with my tutor through the Wyzant app?
- How can I add my payment information through the app?
- How do I create an account with the app?
Find a Tutor
- Can I get urgent help today?
- Can I work with more than one tutor?
- Does Wyzant offer tutoring for homeschool students?
- How can I customize my tutor search?
- How do I message a tutor?
- How do I order a Background Check?
Account
- Can I sign in to my account with Facebook?
- How do I close or delete my student account?
- How do I create a family account for multiple users?
- How do I edit my account or profile?
- How do I find a tutor?
- How do I manage or update my payment information?
Lessons
- How do I schedule a lesson with my tutor?
- Can I take group lessons?
- What’s the Good Fit Guarantee?
- Can tutors change their hourly rates?
- Can I tip my tutor?
- How do I write a testimonial about or a review of my tutor?
Payment (Students)
- May I meet with a tutor for an interview free of charge?
- Can I pay my tutor with cash?
- How do I pay my tutor for a lesson?
- Why was I charged $1.11?
- Student Payment Policies
- What is the 7% service fee?
Online Tutoring (Students)
Wyzant Scholarship
Referrals (Student)
Tutors
Mobile Apps
- Can I download the app to my tablet (iPad, etc.)?
- Why should I use push notifications?
- Can I use the app to apply to jobs?
- Can the app remind me to submit my lessons?
- How do I customize my push notification options?
- Can I use the app on my tablet?
Subject Qualifications
Account
- Can I log in to my account using Facebook?
- Background Check Policy
- Wyzant Academic Honesty Policy
- Can I open a new account if I already have one?
- Can I share my tutor account with another tutor?
- How do I upload or change my profile photo?
Tutor Home
- I am not a US resident. Can I tutor through Wyzant?
- Can I offer services other than tutoring on Wyzant?
- When can I share my phone number with a student?
- Why can't I share my personal email address with students?
- How can I only get requests for subjects I tutor?
- Where can I find information about my students?
Lessons
- Can I submit a late lesson?
- Can I offer editing or proofreading services?
- May I give a free first lesson to a student?
- Why can't I provide a lesson summary?
- What do I do when a student requests a lesson time with me?
- Can I offer homeschooling instruction?
Payment (Tutors)
- What is Wyzant's commission structure?
- Can I list Wyzant as my employer?
- What is the 7% service fee charged to students?
- How do I obtain information to file my taxes?
- How do I give a refund to a student?
- Can I get a direct deposit of my payment into my bank account?
Messaging
- Can I send my resume to a student?
- How can I organize my messages?
- What happens if a student request expires?
- If I decline a student and then change my mind, what can I do?
- How can I tell if a student has payment information on file?
- Can I decline a new student request?