In this Article:
Rates, Rate Changes, and Cancellation Policy
To edit your profile, you'll want to head to your Dashboard and click on your name in the top-right corner. From there, click Profile.
On the next page, you will see a variety of sections on the left side of the page. These links will be how you navigate through the different sections of your profile.
How to update your profile visibility
On the left navigation menu, click Profile visibility.
On this page, you can click the green slide button at the top of the page to hide and unhide your profile. Further down, you can select the Local search results checkbox to list your profile for in-person searches and select the Online search results checkbox to list your profile for online searches. Please note that if you are opted into Instant Book, the option to no longer appear in online searches will be grayed out.
You may click the Close My Account button at the bottom of this page to permanently close your Wyzant tutor account and delete your information from the system. Any remaining due payments will be processed with your selected payment method and schedule.
How to update your profile photo
On the left navigation menu, click Photos.
Here, you can manage your current photos, as well as add a new photo. When choosing a photo for your Wyzant profile, you should consider recent pictures of yourself that are in focus and clearly show your face so that your students will easily recognize you when it's time for your lessons.
Photos that don't clearly show a tutor's face won't be accepted. All photos are reviewed by Wyzant before becoming available to set as your profile photo, and if you currently have only one approved photo, it will be displayed as your profile photo by default. For more information about how to upload or change your profile picture, please see this article.
How to update your Profile Title
On the left navigation menu, click Free Response & title.
You'll notice examples at the top of the screen for a suitable title, followed by a text field where you can enter a new title (70 characters maximum). Once you're finished, just click the orange Update Title button. When your new Profile Title has been reviewed by Wyzant, it will appear on your profile.
How to update your Free Response*
On the left navigation menu, click Free Response and title.
All updates to your Free Response or Title will be reviewed by the Wyzant team before the changes are implemented. Any updates made to your Free Response should continue to provide specific and detailed information, such as education, academic test scores, degrees, professional and academic achievements, awards, licenses, certificates, teaching or tutoring experience, and other facts that provide students with key information about your expertise.
Free Response updates must be grammatically correct, written in English, and should not include lists, sentence fragments, and improper capitalization or punctuation. Please note that Wyzant does not accept lists, resumes, or cover letters in place of the Free Response.
How to update your Education section
On the left navigation menu, click Education.
There are three fields available to include information about your undergraduate and graduate degrees and colleges, as well as a drop-down menu that allows you to include teaching certification information. After entering the information you'd like to update, just click the orange Update button. Changes made to your Education section will automatically be visible on your public profile.
How to update your Rates, Rate Details, and set your Cancellation policy
On the left navigation menu, click Rate and policies.
Hourly Rate
Your default hourly rate appears on your tutor profile and in search results. All new students are subject to this rate unless they agree to a rate change.
Rate Change Requests
If you need to send a student a Rate Change, simply click Change student rates from the student table, and a list of your students will appear, allowing you to send a Rate Change Request. If you are raising your rate, the student must agree to the change via email before it takes effect.
Cancellation Policy
Wyzant does not have a cancellation rate policy, and tutors are allowed to set their own policies for non-Instant Book lessons. To do so, choose a timeframe from the drop-down menu under Cancellation Policy. This information may be visible on your public profile once you've clicked Save Changes at the bottom of the screen. The longest timeframe a tutor is able to choose is 36 hours in advance of the time for which the lesson is scheduled.
*Please note, in some instances, information about cancellation policies included in the public profile may not be visible to some students who participate in certain programs. It’s important to always directly communicate to students information about cancellation and no-show policies before scheduling a lesson.
Rate Details
You can use this section of your profile to detail any important information about your rate, including group rates, subject-specific rates, or special pricing and discounts. Please note that while you may outline specific information about travel, tutors are not permitted to charge additional fees for any travel within the radius presented on their profile. Also, please note that tutors are not permitted at any time to charge per mile, or per minute of travel. Please see this article for more information.
How to update your Background Check
1. Visit your Tutor Dashboard, and click the downward-facing arrow next to your name in the top right corner of the screen.
2. Click Profile.
3. Click Background Check.
4. Click the orange Order a Background Check button to purchase a new background check.
How to update your Availability
1. Visit your Tutor Dashboard, and click the downward-facing arrow next to your name in the top right corner of the screen.
2. Click Profile.
3. On the left navigation menu, click Availability.
Simply check the boxes next to the days you are available to tutor. This information will automatically update and become visible on your public profile.
How to update your Contact Hours
1. Visit your Tutor Dashboard, and click the downward-facing arrow next to your name in the top-right corner of the screen.
2. Click Profile.
3. On the left navigation menu, click Contact Hours.
4. On the right side of where your Contact Hours are currently listed, click Edit.
5. Edit your start time and end time to whichever times you would like.
6. Click Update to save your changes.
How to update your Subjects
Adding new Subjects
1. Visit your Tutor Dashboard, and click the downward-facing arrow next to your name in the top right corner of the screen.
2. Click Profile.
3. On the left navigation menu, click Subjects.
4. Click Add Subjects to browse the list of subjects available on the Wyzant platform.
5. On the Add Subjects page, click the arrow next to each subject section to expand that section.
6. Select the checkbox next to any subjects you would like to add to your profile.
7. Once you have finished selecting new subjects to add, click Add Selected Subjects at the bottom of the page to add the subjects and return to the Subjects page.
8. On the Subjects page, click Take Quiz or Submit Qualifications next to a subject to start the approval process for that subject.
Editing approved Subjects
1. Visit your Tutor Dashboard, and click the downward-facing arrow next to your name in the top right corner of the screen.
2. Click Profile.
3. On the left navigation menu, click Subjects.
4. From the table listing your subjects, click on the subject you'd like to update.
5. Proceed to update the subject in whatever way you would like, either by selecting Opt Out at the top of the screen to temporarily remove the subject from your profile, or selecting Edit Title and Qualifications.
6. If you are updating your subject title or qualifications, hit Submit to save your changes.
How to update your Student Feedback
On the left navigation menu, click Student Feedback.
On this page, you will see the breakdown of all the star ratings and written reviews that you have received. After your featured feedback, reviews are displayed in reverse chronological order.
To update your featured feedback, simply click Feature this review next to the review you would like to pin at the top of the feedback section of your public profile.
How to update your Travel Radius
On the left navigation menu, click Location Settings.
You may choose the privacy radius utilized on your profile, as well as specify your Travel Radius, from this page. For more information about your travel radius, read our Help Center article. Updates to your Location Settings will automatically be displayed on your profile.
*Please note that the amount of time for profile updates to be reviewed can be impacted by volume, and at times may take 7-10 business days.
Comments
Article is closed for comments.