How do I remove my payment method as the primary source of payment?

In this Article:

Through the website

Through the student apps 

Fully disabling a payment method 

Through the website

If you'd like to remove a payment method as the primary source of payment: Log in to your student account on a computer and head to your Dashboard. At the top of the left navigation bar, you'll see a section titled Payment Information, preceded by a checkmark. To the right of this is an Edit link. Click the link to go to your Wyzant Wallet.

There you will find the payment method(s) you currently have on file. Click Disable for any method you do not wish to use as the primary payment source. 

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Through the apps 

iOS app

• Log into your Wyzant account, and tap Account in the lower right hand corner. 
• From the new menu, tap Payment Information. 
• Tap on the payment method you'd like to remove as a primary method, and swipe towards the left. 

Android app 

• Log into your Wyzant account, and tap the symbol in the upper left of your account. 
• From the new menu, tap Payment Information. 
• Tap on the payment method you'd like to remove as a primary method, and swipe towards the left. 

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Fully disabling a payment method 

Important: Disabling a payment method from within your account does not fully remove the payment method. Any current or future lessons (including cancellations) may still be charged against that payment method if Wyzant is unable to collect payment through other methods.

If you'd like to remove a payment method completely: please contact Customer Support by clicking the orange Support button at the bottom of this page.

Remember that in order to continue messaging with tutors, as well as scheduling lessons, you will need to replace the payment method you removed with another valid method of payment. 

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