Contact Us

*Please be advised that our team is receiving a high number of contacts. We are working hard to respond to every inquiry and we appreciate your patience!*

For immediate assistance, check out our Help Center where you’ll find answers to many frequently asked questions.

By Chat
Connect with us via chat for online troubleshooting or with any general questions you may have. If we're not available, you'll still be able to leave us a message and we'll respond by email.

By Email at
For anything that doesn’t need immediate attention or is non-urgent, please send us an email. Please be advised that our team is receiving a high number of email inquiries. As a result, our expected response time is now 3-5 business days. 

By Phone at (312) 646-6365
Call us with any urgent issues or for help while accessing and using the Online Learning Tool. If for some reason we miss your call, send us an email or try us on chat, and we will get back to you as soon as possible!

Our Address:
1714 N. Damen Avenue
Suite 3N
Chicago, IL 60647
Fax (773) 345-5525


In order to provide the most robust support to as many users as possible, our team offers support through different channels throughout the day. Please see below for our hours of operation by channel.

Monday - Thursday
9:00am - 6:00pm CT - Phone
6:00pm - 8:00pm CT - Chat

9:00am - 6:00pm CT - Phone

9:00am - 4:00pm CT - Chat

*We are not available by chat or phone on Wednesdays from 2:30pm - 3:00pm CT and on Fridays from 2:00pm - 2:30pm CT for recurring department meetings.

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