Your first hour with a new tutor is protected by Wyzant's Good Fit Guarantee. Unless you’re satisfied with your lesson, you don’t pay. This policy covers any first lesson with a new tutor, and may not be applied for lessons that occur with a tutor with whom you've previously taken lessons.
If you’re unhappy with a lesson, let us know and we’ll issue you a refund. Don't worry: the tutor will still be paid for your lesson. Our Customer Support team can help you find another tutor who better fits your personal needs.