Students must have their payment information on file before continuing to message tutors or scheduling a lesson to ensure that the inquiries tutors receive are legitimate and not spam.
If you want to check whether a student has payment information on file, head to your Student Connections page, or click the "Show Details" option above your message thread with that student. A green credit card icon means you're good to go!
This policy is in place to protect tutors in the event of a lesson dispute. Additionally, if a student has payment information on file and does not show up for a scheduled lesson, tutors will be able to assess a cancellation fee, provided the tutor has a cancellation policy listed on their profile.
This policy also allows Wyzant to ensure on-time payment for tutors after lessons take place.
For more information, please review the Tutor Payment Policies.
You can view information regarding Student Payment Policies here.