Why is there no payment date for a lesson I just submitted?

There may not be a payment date on a submitted lesson if that lesson has been disputed by the student. Whenever a student contacts us with a dispute over a lesson or cancellation fee submission, we place that submission on a temporary hold. This can prevent the student from being charged and delays payment to the tutor until a resolution can be reached.

You should have received an email from Wyzant regarding the dispute. For more information, review our Help Center article about lesson or cancellation fee disputes.

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