With Wyzant Messages, it's super easy to stay in contact with all of your students. Below we will dissect the Messages page and explain some of its features.
- In this "Search by name" field, you can search for any student with whom you've already exchanged messages. Simply start typing in this field and click on the student's name when it appears. That will take you directly to a thread with all of your previous messages exchanged with that student.
- Above each message thread, you will notice this "Show Details" section. If you click on that, a drop-down window will appear with some basic information about your student like the subject they are learning, their timezone, and whether their payment information is on file. Also, notice the color of the credit card icon, if it's green, that means the student has payment information on file with Wyzant and that lessons can continue.
- Clicking on "Schedule a lesson" will prompt a modal to pop up that will allow you to schedule a lesson directly from that message thread. You will be asked to fill in the date and time of the scheduled lesson and once you confirm the lesson, it will appear on your Wyzant Calendar.
- Clicking on "Leave conversation" will remove the thread with that student from your Messages page. Once you leave a conversation, you will have to search for the student in order to see the thread again. This is a nice way to clean up your list of messages so that only your current and new students appear on the left-hand side.
- This section at the bottom of the thread allows you to attach and send files (paperclip icon), select or add a message template (the two-page icon) and start a demo lesson (the computer icon. Please note that message templates can also be used for job applications!
- This section allows you to control whether pressing "enter" on your keyboard sends the message. We don't recommend checking this box if you plan to write a message with line breaks.
Having trouble messaging a student? Feel free to check out this article.
Remember how Messages looked before the current iteration? Feel free to review this article for information on all of the updates that we made!