Can I chat live with Customer Support?

On Saturdays, Wyzant Customer Support is able to answer questions via the Live Chat platform available using the orange Support widget visible at the bottom right corner of tutor and student dashboards, as well as the Help Center. 

Please note that if you navigate away from the live chat page, your chat window will disappear; if you return to the page, you'll be placed back into your chat if it is still live, or be placed into the queue if the representative is not currently available. Transcripts of your live chat are available at your request.

If a representative is not currently available, clicking the Support widget will allow you to submit a ticket, which will be answered by email in 1 to 5 business days. 

Chat Schedule:

10:00am - 4:00pm CT 

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